We have talked about why, what (Part 1 and Part 2) and who when it comes to asking the right questions. When should we ask the right questions? I don’t know about you but sometimes I am overwhelmed by all the people who want my opinion and I am also guilty of wanting to send electronic […]
Ask the right questions: When? Read More »
By now, you have figured out why you want to ask the right questions as well as what questions to ask (Part 1 and Part 2). The next thing to consider is who you ask. Since we all have limited resources, we cannot ask everyone these questions all of the time. Also, if you keep asking
Ask the right questions: Who? Read More »
Last week, we considered the first two “right” questions that can be asked of your team or coalition members. While there could be many more – and some of these will vary depending upon your situation or who you are asking – this week we are focused on two more “right” questions that can be applied to many different
Ask the right questions: What? – Part 2 Read More »
Last week we focused on three reasons why it is important to ask the right questions. While it is critical to understand why we would want to ask questions of our partners and colleagues, in order to benefit the most from the questions, we need to ask the right questions. While the “right” questions can definitely be different depending
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Last week, we began our conversation on listening with Dr. Larry Prybil’s powerful story on how he learned how to become a good listener as well as the first two key characteristics – Focus and Interaction. This week, we are continuing the conversation with two more key characteristics and a call to action! Over the years, in teaching graduate students
Studies in many sectors over the years suggest that many, perhaps most, people believe their listening skills are “above average.” However, their family members as well as co-workers and subordinates in the work environment often have a different view. Research suggests that most people forget about half of what other persons have said right after their conversation
We have all heard the expression agree to disagree. While this is very easy to say, it is difficult to practice. It is even more difficult to disagree “agreeably” with respect, candor and kindness. And it is profoundly difficult to practice when the person you disagree with is also being disagreeable (not respectful, attacking, defensive
Agree to Disagree Agreeably Read More »
One of my favorite “guiding principles” when leading a meeting is that we can all be a “teacher of others and learned from others.” I don’t know about you but I have had the opportunity to learn A LOT from others – and I keep learning a lot. From mentors to friends to strangers, if
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Over the past two weeks, we have highlighted why we should become friends with our colleagues and how we can become friends with our colleagues. Sometimes your work friends, just like any other friends, can let you down, disappoint you, cause dissension among the group or even betray your trust. What happens then? Can your friendship recover? Can your
What do you do when your work friends have let you down? Read More »
Over the past two weeks, we have highlighted why we should become friends with our colleagues and how we can become friends with our colleagues. Sometimes your work friends, just like any other friends, can let you down, disappoint you, cause dissension among the group or even betray your trust. What happens then? Can your
What do you do when your work friends have let you down? Read More »