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Communication

Helping non-tech savvy participants with online meetings: Part 1

We have finished our official “top 10 online meeting tip series;” however, some of you have requested a bit more help on helping non-tech savvy participants be successful with online meetings. Just because we have moved all of our meetings to be online meetings doesn’t mean that it’s easy for everyone to participate. We need […]

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Your meeting is as good as your follow up

You may have facilitated a fantastic online meeting where you engaged participants, made important decisions and made progress on your most important projects; however, the real test of a “good” meeting happens after the meeting is over. Once you have had a good meeting, it is critically important to follow-up as quickly as possible to

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Do we really need to meet for an hour?

As we discussed in our online meeting facilitation tip #1, knowing our meeting purpose is essential to figuring out who needs to participate and how long we need to meet. We have a tendency to schedule most meetings for an hour and then figure out what we are going to talk about within that time

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The importance of a good “chat”

Most of the blog posts in this online meeting facilitation series are related to engagement. We want to foster and encourage engagement in order to make the most out of our online meetings but we cannot often tell if folks are engaged or if they have lost interest and started online shopping or checking their

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Choosing courage over comfort

As we facilitate meetings, it can be difficult to engage our participants and keep them engaged (especially if it is a particularly long meeting!). One of the strategies that has helped participants stay engaged is to call on people directly – in a kind and encouraging way. It definitely takes courage as a facilitator and

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You don’t really want to hear everyone all of the time!

We have all been on conference calls or online meetings where someone put us on “hold” and the music blasted through the meeting audio. We have also all been part of meetings with barking dogs, screaming children, flushing toilets, lawn mowers mowing and all sorts of other background noises. While it definitely helps us be

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Be Brave: Show your Video!

When leading a small group online meeting (2-7 people), the ability to move forward well toward your meeting purpose can be dependent upon whether you can “see” one another. This “tip” gets more pushback than any others. And when you lead larger meetings or webinars, it is particularly helpful for those who are speaking to

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Set expectations about participation

When we are in person, we often have “ground rules, guiding principles or working agreements” that help us set expectations for participation. It’s important to set expectations for your online meetings too! Those who know me well have been in enough online meetings with me that they know I’m going to ask them to show

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Overcoming online meeting fatigue

I had not originally planned to address this in my “online meeting series” but I’ve had lots of comments from friends and colleagues about how tired they have been after sitting through an endless number of online meetings. With everything changing rapidly with COVID-19 and folks wanting to stay connected and figure out some sort

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